Support to Keep Your Home Warm on Skye - via ALIenergy

Support to Keep Your Home Warm on Skye

Keeping your home warm, understanding energy bills, and navigating heating systems can feel overwhelming—especially with rising costs and changing technology. The good news is, there is free, local support available right here on Skye.

Who are ALIenergy?

ALIenergy is a long-established, independent charity that’s been supporting communities for over 25 years. Originally set up by Argyll and Bute Council, their work focuses on:

• Reducing fuel poverty

• Providing energy advice and education

• Supporting community energy projects

And .. they now work across the Highlands too, with dedicated Affordable Warmth Advisors covering Skye and Lochalsh.

What support is available?

ALIenergy offers a free and confidential Affordable Warmth Service for households across Skye and Lochalsh.

This includes:

Home visits or phone support

Friendly, one-to-one help—either in your home or over the phone—tailored to your situation.

Help in a crisis

If you’re struggling right now, support may include:

• Fuel vouchers or emergency payments

• Help with fuel deliveries

• Essential appliances (where needed)

• Other practical support to get you through

Ongoing energy advice

You can get help with things like:

• Understanding your heating system, hot water, and appliances

• Making sense of your energy bills

• Reducing damp and condensation

• Setting up and managing online energy accounts

• Switching tariffs or suppliers

• Getting onto schemes like the Warm Home Discount or Priority Services Register

There’s also growing support for:

• Moving from older systems like RTS meters to smart meters

• Understanding newer technologies like air source heat pumps and solar panels

• Navigating more complex tariffs linked to these systems

Connecting you to further support

If needed, ALIenergy can also link you in with:

• Scottish Government insulation and heating schemes

• Financial advice services like Citizens Advice

• Housing support or health services

Who can access this?

Anyone living in Skye and Lochalsh can use this service.

It’s completely free, impartial, and confidential.

Can I refer someone else?

Yes—absolutely. If you know someone who could benefit, you can refer them.

Local organisations, community groups, and individuals are all welcome to make referrals.

You can:

• Fill in the online enquiry form via ALIenergy

• Email: enquiries@alienergy.org.uk

• Call: 01631 565 183

A small step that can make a big difference

Sometimes a short conversation can unlock support, ease pressure, and make your home feel warmer and more manageable.

If things are feeling a bit uncertain with energy right now, you don’t have to figure it out alone :) There’s someone local who can help.